Customer Service

Customer Service

Contact Us
Please contact us with any questions or comments you may have regarding your purchases or our products. You can contact us at 925-443-2337 x103 (Monday through Wednesday, 9am-5pm PST, excluding holidays) or at store@altamontbeerworks.com.

Shipping & Handling

In an effort to get your Altamont gear to your front door even faster, we are simplifying our shipping rates. All orders will now be shipped for a flat rate from our Livermore warehouse. The shipping rates are based upon the total order dollar amount and are as follows:

Order totals between $0.01 and $50.00 = $6.00 shipping 
Order totals between $50.01 and $99.99 = $10.00 shipping 
Order totals of $100 and above = FREE domestic shipping

Altamont Beer Works
Web Orders 
2388 Research Drive
Livermore, CA 94550
925.443.2337 x103
store@altamontbeerworks.com

Product Returns and Exchanges

Altamont Beer Works wants our customers to be completely satisfied with their purchases. If you are not completely satisfied with your order you may return it to us for an exchange of equal value or refund (less all shipping charges). All items must be returned in new condition or like new condition. Please ship all returns with a copy of your order info and a note regarding the return details to:

Altamont Beer Works
Web Orders
2388 Research Drive
Livermore, CA 94550
925.443.2337 x103

For further return questions, please contact us prior to returning your order at store@altamontbeerworks.com

Legal Notice

Altamont Beer Works will not be held responsible for and reserves the right to correct typographic, photograph, and/or descriptive errors. Prices, terms and policies are subject to change without notice.

Privacy Policy

The privacy of our customers is extremely important to us. The information submitted by our customers for purchases will be used exclusively for the service of our customers. We will not share any customer information with third parties or distribute it for marketing purposes. Please review our Terms & Policies for further information.